To ensure the most accurate ring size, measure your finger at room temperature. Measuring whilst
your hands are cold might result in a smaller size than ideal, as the cold sometimes makes
fingers half their normal size. When looking for rings with a wider band, we always recommend
getting a size larger than your usual size as they can feel a little snugger than the
traditional eternity ring.
Your perfect ring should fit comfortably, feeling tight enough that it won’t fall off and still
able to fit over the knuckle when you remove it. While placing an order for rings, please give
us your American/ British ring size (please specify if it is American or British).
Pearls and other organic or porous gemstones should be protected from the alcohol or acids
present in make-up, perfume and hairspray. A useful tip to remember: always wear your jewelry
last, after your perfume has dried.
Jewelry dips and sonic cleaners can damage pearls and gemstones and wear down rhodium coatings.
Generally, jewelry should be cleaned with nothing stronger than mild soapy water and a soft
toothbrush. Porous gemstones and pearls require only lukewarm water.
There is no real need to clean pearls as the natural oils on your skin will help maintain their
luster. The usage of very mild detergent might even damage their delicate coating.
Pearls should be restrung every one to four years, depending on how often you wear them. If the
string on your pearls is still bright white, it is probably still fine to use. If the string is
beginning to look dull or grey, the time to restring them has arrived. To arrange to have your
pearls restrung, simply take them to the nearest Ivar showroom, or contact customer services on
+91 9551062012 or [email protected]
Most of our gold jewelry is made with 18 carat gold. The purity of the metal makes it quite soft
and therefore needs to be treated with care.
Eternity rings are more susceptible to damage on all sides because the gemstones are set all the
way around. The setting and the stones can be spoiled by sharp impacts that can occur in
instances where you primarily work with your hands, engage in vigorous exercise and similar
activities. It is therefore best to wear eternity rings on your non-leading hand and remove them
if you know you are about to embark on an activity that might expose them to substantial risk
Although gemstones are some of the hardest natural materials in the world, their cut and setting
can make them vulnerable. Larger stones in particular should be worn and stored with care.
Porous gemstones might be stained by oils or liquids. It is therefore particularly important to
avoid contact with face creams, sun-tan lotion and household chemicals. Wash porous gemstones in
lukewarm water and polish with a lint-free soft cloth.
Porous gemstones are more susceptible to damage when hot. It might be best to avoid wearing such
jewelry to environments like the beach, where the sea, salt, sun and sand could easily mar the
appearance of your gems.
It is important to be careful when storing your jewelry, both to prevent theft and ensure no
damage.
A small jewelry pouch or a travel case where you can store your rings, earrings and pendants can
help safeguard them. To keep your jewelry scratch-free, secure and untangled while travelling,
it is worth packing a jewelry wallet where each item has its own pouch or compartment.
At Ivar, our jewelry is meant to be enjoyed for generations to come. This is why we take time to
carefully craft each piece with fine attention to detail.
If your jewelry is damaged at any point, we will be very happy to mend any repairable items.
Please allow up to eight weeks for repair. Charges for repair will be calculated once the
designer has inspected your piece. You will then be asked to confirm that you would like to go
ahead with the repair.
We are unfortunately unable to repair pieces that have not been made by Ivar. Ivar will not be
liable for any transportation charges for repair of jewelry and for any items lost during
transit. We request you to send the jewelry by tracked and insured courier.
To arrange a repair, please contact customer services on +91 9551062012
or [email protected]
Ivar is happy to provide bespoke services for any product. We request four to six weeks from the time the order has been placed for delivery. For any further information please contact [email protected].